Vivio moved Lebus Upholstery into the cloud with a brand new 3CX phone system plus hardware and leased lines. As well as managing their business mobile phone estate.

3CX VoIP Telephony

A complete unified communications solution with advanced features, 3CX is more than just your average business telephone system.

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Business Mobile Phones

We deal directly with all of the major UK mobile networks and partners, so you don’t have to.

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The Approach

Lebus Upholstery had an aging phone system that was no longer fit for purpose. They were paying for users who only made calls once or twice a week, they had old hardware that was leading to poor call quality that was also incompatible with a large amount of web-based solutions. As their existing business mobile phone provider, they approached us to look at their VoIP set up too.

We conducted a full review of the current set up and suggested moving to a 3CX cloud-based telephony system as it was scalable, meaning Lebus could future-proof their communication systems as the business grows.

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The Results

Since implementing the new 3CX cloud-based telephony system the business is now able to operate at a much improved rate thanks to the new leased line.

3CX allows Lebus to work from anywhere, eliminates the wait times for backups or downloads, ensures their phonebook is kept up-to-date, reduces monthly bills, improves collaboration, boosts productivity and most importantly enhances customer experience.

We were able to provide Lebus with a solid unified communications solution to help keep their business connected...

3CX VoIP Telephony

A complete unified communications solution with advanced features, 3CX is more than just your average business telephone system.

View Service

Business Mobile Phones

We deal directly with all of the major UK mobile networks and partners, so you don’t have to.

View Service

Lebus Upholstery

One of the largest furniture manufacturers of UK produced upholstery

Lebus have a modern purpose-built 250,000 square feet factory supplying a wide range of furniture retailers across the UK and Ireland.

We offered Lebus Upholstery hardware with a range of new handsets, as well as a mobile app and desktop app allowing users to connected wherever they were. This means that Lebus Upholstery only pays for the maximum amount of concurrent calls, rather than the total user count.

Why O2 Business?

We're an approved O2 Excel Partner

Award-winning business network – As the best business network, O2 gives you the coverage, reliability and security your business demands.

Unrivalled service – O2’s dedicated UK based business service team and expert digital advisors give you the advice and support your business needs, keeping an eye out to ensure you work more effectively.

Greater flexibility – Through Vivio, O2 help your business thrive with solutions you can tailor to your needs.

Find out more here

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Moving over to 3CX has drastically reduced our monthly payments. Alongside this, Vivio also suggested new phones that have a built in phone book, colour display and many other functions, giving the whole IT infrastructure a more modern look.

All of this was coupled with a 1GB/1GB leased line that more than caters for our needs, and has improved our internet speeds 200x! (That’s not an exaggeration either).

Ethan Bettany IT Manager