Using Vivio and their Horizon system has taken the pain out of telecoms. PR & Comms Agency, LUYA, discuss how Horizon has helped their business.

Horizon VoIP Telephony

Horizon VoIP Telephony

A cloud-based phone system that allows you to easily manage your communication activity whilst maximising your team’s productivity and lowering call costs.

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The Approach

LUYA were a start-up launching their business with no office or website, so having a phone and internet system up and running immediately was vital.

They had previously set up a phone and internet system with BT, however, they quickly realised how expensive it cost - everything cost extra. Not to mention the fact it took 2 months to work.

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The Results

Horizon platform allowed LUYA to have instant communication and the system itself made it irrelevant that they were working in a temporary space, as they were given a number that worked off an app on their phones as well as through desk phones themselves, meaning that clients could get in touch with LUYA any time, anywhere.

Horizon VoIP Telephony

A cloud-based phone system that allows you to easily manage your communication activity whilst maximising your team’s productivity and lowering call costs.

View Service

LUYA

A creative, digital, marketing and PR agency.

LUYA work with some of the fastest growing and most prominent businesses in the UK.

Having previously been with BT, experiencing issue after issue and feeling like ‘just a number’, Vivio stepped in to take the pain out of their business telecoms. With Vivio, LUYA can take advantage of a VoIP system, complete with internet installation without the added cost, set up within 24 hours. And if there is any issues, our award-winning Client Service team are just a phone call away.

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The system works so well that we never notice any problems at all. It is fast, effective and the Horizon phone apps mean that we can take calls wherever we are, not having to worry about answering machine messages or missing out on important client calls.

Laura Fearnall Managing Director