OQEMA had previously worked direct with their mobile network and were experiencing high account spend that was quickly spiralling out of control.
They required a competitive business mobile phone solution that put them back in control of costs.
As an independent business mobile phone provider, we work direct with all major UK mobile phone networks.
We migrated all of their mobiles over to our platform and managed them on OQEMA's behalf, providing monthly bill reviews along with helpful recommendations on how to improve their account spend.
The OQEMA Group is one of the leading chemical distribution companies for commodities and specialities in Europe.
It was clear that OQEMA needed more support from their provider, not only providing the correct solutions, but giving proactive cost-saving advice to avoid any unsightly bill shocks. With Vivio, OQEMA has full visibility of their account and can control costs with ease.
Since moving from a direct network customer to a Vivio managed account, we have enjoyed fantastic customer service, with competitive mobile solutions. The speed of response from Vivio’s Client Service team is second to none, with questions and requests being dealt with immediately. We can’t speak highly enough of the staff. Being in a fast-paced industry, we require our mobile communications supplier to be “on the ball” and Vivio are certainly that.—