Horizon VoIP Telephony helps PropertyPal Mortgages with inbound and outbound call requirements. Now they can easily manage, monitor and control calls from anywhere.

Horizon VoIP Telephony

Horizon VoIP Telephony

A cloud-based phone system that allows you to easily manage your communication activity whilst maximising your team’s productivity and lowering call costs.

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The Approach

PropertyPal Mortgages were very quickly expanding their operations and needed the technology to match. They wanted to upgrade their old legacy phone system and breathe life into their business communications.

They needed a centralised system that would provide them with full control over calls and therefore effectively re-directing calls when needed.

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The Results

Vivio moved PropertyPal Mortgages into the cloud with Horizon VoIP Telephony, providing them with a streamline, flexible phone system which in turn provided a one stop support program for all their IT, landline and hosted telephony needs.

Horizon VoIP Telephony

A cloud-based phone system that allows you to easily manage your communication activity whilst maximising your team’s productivity and lowering call costs.

View Service

ProperPal

Online estate agents in Ireland and Northern Ireland

PropertyPal Mortgages are the largest local property portal, showcasing homes for sale and rent across Ireland and Northern Ireland.

It was imperative that PropertyPal Mortgages had a phone system that not only improved internal processes but enhanced the customer experience. Moving into the cloud future-proofed PropertyPal Mortgages business communications without expensive upgrades or costly maintenance contracts.

 

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We've been a Vivio Client for several years now for our hosted VoIP telephony, IT and landlines. Our Account Manager is always on hand if we need him and the support we get from the Client Service team is second to none.

Owen Peden Director