Vivio moved Riello UPS over to the cloud with a flexible VoIP telephony system along with disaster recovery and ongoing IT support.

Horizon VoIP Telephony

Horizon VoIP Telephony

A cloud-based phone system that allows you to easily manage your communication activity whilst maximising your team’s productivity and lowering call costs.

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The Approach

Riello UPS were undergoing an office refit so they wanted to upgrade their old phone system to a more flexible option.

Before partnering with Vivio they had poor connectivity and a bad disaster recovery system which resulted in a lot of wasted time trying to fix things.

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The Results

Vivio moved them onto a flexible VoIP horizon system which meant they could change the office layout easily.

They were keen to have a disaster recovery across all services, so the phone system was a critical business system.

In addition to this they were also keen to find a local company who could provide a one stop support program for all their IT, landline and VoIP telephony needs.

Horizon VoIP Telephony

A cloud-based phone system that allows you to easily manage your communication activity whilst maximising your team’s productivity and lowering call costs.

View Service

Riello UPS

Leading manufacturer of uninterruptible power supplies in the UK

Founded in 1986, Riello Elettronica is part of the wider Riello Industries group. Originally a manufacturer of power switching supplies for IT, the Group evolved into uninterruptible power supplies.

It took on its present structure, becoming the parent company for the rest of the Group’s businesses, in 1995, and is now in the top four manufacturers of UPS in the world.

They looked to Vivio for their unified communications provider to manage their  business mobile phone estate, landlines, VoIP telephony, IT Services and IoT SIMs.

Testimonial Speech mark

Vivio's service is second to none. In the first instance, they listened to what we wanted from our new phone system and then proposed the solution. The installation was painless and worked around our business hours, so there was no disruption of service for our clients, the user training for everyone was superb, and the system has worked perfectly since the installation. We know if we need help Vivio are just a call away and can implement changes to out phone system swiftly. Great product, great service and a great company to deal with.

Leo P Craig General Manager