Univar’s business mobile phone account was previously managed in-house by their IT team before being looked at by their procurement team.
It was clear to see that there were numerous issues such as numbers that had not been in use for some time as well as problems with the types of contracts in place at the time.
Vivio assessed the current mobile phone estate and crafted a bespoke plan that suited the specific needs of Univar. Our team got to know the ins and outs of the Univar business structure and worked closely with the procurement team to create cost saving efficiencies.
Univar benefitted from a dedicated account manager and an award-winning Client Services team who work to a 3-ring answer policy.
Our Client Engagement Manager ensured the onboarding process went smoothly and planned in account reviews and bill analysis so that we can ensure Univar is getting the most out of their mobile phone contract.
Leaving the Univar IT team to get on with what they do best!
Univar Solutions is a global specialty chemical, ingredient and solutions provider representing a premier line card from the world’s leading producers.
It was clear to see that there were numerous issues with the current business mobile phone processes, such as numbers that had not been in use for some time, as well as problems with the types of contracts in place at the time.
Vivio were fundamental in assisting Univar to correct the issues within our current mobile phone estate, thus significantly reducing our spend. The solutions suggested were perfect for our needs and the onboarding process was better than I could have wished for. To describe it as 'seamless' would be a fair reflection.—